Insurance professionals from across the industry will gather for the 2026 PLRB Claims Conference & Insurance Services Expo, taking place March 22–25, 2026, at the Gaylord National Resort & Convention Center in National Harbor, MD.
Representing VERTEX Claims, Disputes & Forensics team at the conference are Growth Strategy Senior Managing Director Catherine Pierce, MBA and Forensic Specialist Ashley Newton, EIT. They will connect with insurance professionals, claims specialists, and service providers to discuss emerging trends, evolving challenges, and opportunities shaping the future of the claims profession. Make sure to stop by Booth 1237 for in-depth discussions and to see how our multidisciplinary teams support clients throughout the claims lifecycle.
Hosted by the Property & Liability Resource Bureau (PLRB), the annual Claims Conference & Insurance Services Expo explores the critical role of exceptional service within the insurance industry. This year’s theme, “Rising Above the Narrative: Redefining Service and the Claim Experience,” highlights how the sector continues to provide stability, resilience, and peace of mind while adapting to changing risks and customer expectations.
The event features educational sessions, collaborative discussions, and networking opportunities designed to help professionals navigate complex claims environments. Attendees will also have the opportunity to explore the Insurance Services Expo, where industry experts share solutions that support improved claims outcomes and enhanced customer experiences.
Through participation in events such as the PLRB Claims Conference, VERTEX continues its commitment to supporting insurers, attorneys, and property owners with forensic consulting, building consulting, environmental services, and construction advisory expertise. Our multidisciplinary teams assist clients throughout the claims lifecycle—from investigation and damage assessment to technical analysis and dispute resolution.
For more information about the event, visit the official conference website: https://web.cvent.com/event/c2deed9a-bdd9-459d-a902-c896d180fd97/summary
To learn more about VERTEX’s Claims, Disputes & Forensics (CDF) services or to speak with an expert, call 888.298.5162 or submit an inquiry.
The Author
Catherine Pierce
MBA
Senior Managing Director, Growth Strategy, Claims, Disputes & Forensics
Ms. Pierce has 23+ years of experience in environmental consulting and insurance. She manages account programs and identifies growth opportunities as VERTEX's Senior Managing Director, Growth Strategy for Claims, Disputes & Forensics.
The Author
Ashley Newton
EIT
Forensic Specialist, Claims, Disputes & Forensics
Ms. Newton joined the VERTEX Team in 2021. Prior to working at VERTEX, she attended the University of Illinois at Chicago and completed a Master’s Degree in Structural Engineering.