Merlyn Jaime

I have 20+ years of administrative experience and began my career journey at VERTEX October 2014, as an Office Administrator in our New York City office in our Surety Services group. I supported not only the administrative needs of my group, but also the office. Over time I was able to learn about the different service areas at VERTEX and started supporting other groups and clients. When VERTEX then acquired a company named Xpera, I was eager to learn about their services and this led me to work closely with them supporting Fire claims and our litigation support group. I was selected to be a Facilitator for our company wide People Management training program where I was able to acquire new management skills and refresh others. As a Facilitator, the exposure to these lessons was my affirmation that I was ready to move to the next level in my career as a people manager. With the support and guidance of my manager, I applied and was promoted to my current role as an Operations and Teams Support Manager for our Surety group. I also partner with the HR team as a local office Onboarding Ambassador, ensuring the effective integration of new employees. I look forward to implementing all the lessons I have learned to date and continuing to grow and develop my management skills. I am also fluent speaking and writing in Spanish.

Education & Certification

B.A., Business Administration, in Marketing, Herbert H. Lehman College

Notary Public, State of NY
OSHA 10, State of TX